Refund Policy
Due to the sensitive and specialized nature of our research-use-only compounds, all sales are final once shipped. However, if you experience an issue with your order, we’re here to help under specific conditions.
We accept refund or replacement requests only in the following cases:damaged or defective, wrong item, missing items in your shipment
To request support,
contact us within 7 days of delivery at support@synagenics.com Please include:
If approved, we will issue a replacement or partial refund, based on the specific issue.
Non-Refundable Situations:
We do not offer refunds for:
⚠️ Important: All products sold on www.synagenics.com are strictly for laboratory research purposes only. They are not intended for human consumption or therapeutic use. Refunds will not be granted for misuse or non-compliance with our terms.
All products available on Synagenics.com are strictly intended for laboratory research, analytical, or in-vitro purposes only. They are not for human or animal consumption.
Synagenics operates solely as a chemical supplier. We are not a compounding pharmacy, chemical compounding facility (as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act), nor an outsourcing facility under Section 503B of the same Act.
The statements made on this website have not been evaluated by the U.S. Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.